Frequently Asked Questions
What is your turnaround time?
1-2 days processing time and USPS Priority mail shipping
Custom Orders: (2-3 month wait time)
Smaller orders: For shirts, skirts, corsets, chemises, CW & Reg gowns, anything small, the turnaround time is about 1 week and USPS Priority shipping
Larger orders: For 2-3 pc suits, Ren & 18th Cent gowns, and large orders with 3+ pieces in them, the turnaround time is about 2-3 weeks and USPS Priority shipping.
Do You Offer Payment Plans?
Yes I do!
I offer 2 types of Payment Plan, a 2 payment and a 4 payment plan.
2 Payment: The first half of the total cost is due as down payment, then the rest is due upon completion.
4 Payment: The first quarter of the total cost is due as down payment, then you make subsequent payments of 1/4 the total cost until it's paid in full.
If you're interested, please contact me and I'll post your down payment for you!
Do You Offer Payment Plans for Ready wear or only Custom Orders?
Payment Plans are available for both Readymade garments and Custom order pieces! Like Custom order payments, Readymade listings will be held in reserve for you so no one snags your listing while you're making payments.
How Does The Custom-Order Process Work?
Once I receive your full purchase or down payment, I reserve you a place in my schedule. While I prefer to receive your measurements along with your order, you have until the week before your order builds to get them to me! If a fabric choice was part of the order (corset cover fabric, gowns, other custom items we've discussed together) I will contact you with images of the fabric you've chosen in the color(s) and/or prints you would like to see. You choose the one you like, then I order it, and store it for your build date. Then, in 2-3 months I build your order and ship it out! You will receive shipping and tracking info once your order ships.
How Much Does Shipping Cost?
In Etsy Store: Just beneath the listing pictures you will find Item details, Feedback, and Shipping & Policies. Click “Shipping & Policies” and follow the instructions given. Total shipping will also be shown in your shopping cart before you check out.
Do I Have To Pay Sales Tax?
Maryland Residents do have to pay sales tax.
What Payment Methods Do You Accept?
I accept Paypal, Credit/Debit Card, Historical Designs Gift Certificates, and Etsy Gift Cards.
How will my order be delivered?
I ship all Custom Orders USPS Priority mail
*US Shipping: 2-3 days to deliver
*Canada Shipping: 5-7 business days to deliver
*International Shipping: 1-2 weeks to deliver
Has My Order Shipped?
You will receive an email from me with shipping and tracking information as soon as your order ships!
How Do I Cancel My Order?
If your hasn’t shipped out yet, you may cancel it anytime by sending me a message on Etsy or emailing me at: firstname.lastname@example.org
How Do I Track My Package?
When your order ships I will send you a USPS tracking number in an email. You can use this number to follow the progress of your shipment on the USPS web site.
Do You Accept Returns or Exchanges?
Custom Orders: All sales are final. However, if the fit is unsatisfactory, I will gladly alter or rebuild your order for you!
Ready wear: If your costume piece doesn't fit or is in some other way unsatisfactory you may:
1: Exchange it for a better size.
2: I can alter the garment or build a custom garment to your size
3: Return it for a refund
*Returns will only the accepted if the garment is in new and unused condition*